PAST IOT FAILURES
| Plastic Spa Facilities | |
| Based out of California, a U.S. Plastic products company has been committed to creating devices and solutions for the home users, specializing in hot tubs, pool equipment and bath product design. The equipment was for use in personal space as well as NSF approved equipment. | |
| The Problems
Inconsistent Integrations Protocol Mismatch Service Downtime |
Conclusion
The sold units, including tubs, spas units and pools were dismantled and the IoT parts were shipped back without regards. Every customer expressed dissatisfaction, all the way from enterprise associates and resellers to individual clients and customers who were using the devices in their own homes. |
| Cost for 3 year Cloud Contract
Cost of Interfacing SDK |
250,000 USD
10,000 USD per month |
| Energy Compliance | |
| With offices in Nevada and California, a U.S. based energy compliance and measurement company required a range of building energy management and measurement systems. The equipment built was meant to communicate within its network and exchange information from external and internal sensor arrays meant to assess the energy consumption as well as efficacy of the buildings in question. | |
| The Problems
API Configuration for Custom Hardware Data Loss during Transmission Network Bottlenecks caused by Third-party data-exchange format |
Conclusion
Every single device sold to clients, was returned after the three year contractual term ended and neither did the clients give the company another chance, nor did the company ever try the Microsoft Azure service again. The entire device portfolio was handed back without any extension to either of the contracts. |
| Cost for 3 year Cloud Contract
Cost of Interfacing SDK |
2,500 USD per month
2,000 USD per month |
| Bio-Medical Research | |
| Based out of the United States, a biomedical company with heavy investments in their pioneering technology of lasers and laser based devices used by medical professionals the company called upon LGTech founding member for its IoT concept devices. We had the opportunity of working with them trying to introduce devices using the laser technology, backed up with the cloud infrastructure and communication capabilities enabled via the IoT service. | |
| The Problems
Limited Proprietary SDK Overhead Costs During Downtime External Expertise Involved |
Conclusion
After three years of the contractual term, the doctors and medical practitioners who had employed these devices, were fed up and returned all of the products without even a hint of wanting to give the company a second chance. A company with over 35 years of dental service provision and device manufacturing supremacy was left humiliated due to the inconsistency of the service platforms. |
| Cost for 3 year Cloud Contract
Cost of Interfacing SDK |
20,000 USD per month
NA |
| Dental Practice | |
| Founded in 2006, this medical institute used its proof of concept and patented dental surgery technique based off of years of research to deliver debride and disinfect teeth and other root canal cavities in a completely unprecedented way. | |
| The Problems
Third-Party Integrations did not go according to plan due to lack of a fundamental understand of the hardware and accompanying SDK |
Conclusion
2 years after the launch of the IoT product line, the company received complaints from each and every one of the clients all the while unable to determine where the lag was coming from, why the servers experienced down time or how to get the products to resume service in a timely manner. Each of the sold units were returned. |
| Cost for 3 year Cloud Contract
Cost of Interfacing SDK |
USD 2,000 per month
NA |